Cancellation and Refund Policy
At Drishika Jewellery, we take great care in crafting and delivering high-quality products to our customers. Please read our policy carefully before making a purchase.
Cancellation Policy
Once an order is placed, it cannot be cancelled under any circumstances.
Please review your order details carefully before confirming your purchase.
Refund & Exchange Policy
We operate under a strict no refund and no exchange policy for all products.
As our items are handcrafted and made-to-order, we do not accept returns or exchanges for any reason including change of mind, size issues, or preferences.
Damaged Package Policy
In the rare case your package arrives damaged, we require a full unboxing video from the moment the parcel is opened (before removing any item).
The video must:
Show the outer packaging condition upon arrival.
Be continuous (no cuts or edits).
Clearly show the damage to the item.
Without an unboxing video, we will not be able to verify claims or offer any resolution.
Resolution for Verified Damage
A replacement, or A store credit for the same value (based on availability).