Cancellation and Refund Policy

At Drishika Jewellery, we take great care in crafting and delivering high-quality products to our customers. Please read our policy carefully before making a purchase.

Cancellation Policy

  • Once an order is placed, it cannot be cancelled under any circumstances.

  • Please review your order details carefully before confirming your purchase.

Refund & Exchange Policy

  • We operate under a strict no refund and no exchange policy for all products.

  • As our items are handcrafted and made-to-order, we do not accept returns or exchanges for any reason including change of mind, size issues, or preferences.

Damaged Package Policy

  • In the rare case your package arrives damaged, we require a full unboxing video from the moment the parcel is opened (before removing any item).

  • The video must:

    • Show the outer packaging condition upon arrival.

    • Be continuous (no cuts or edits).

    • Clearly show the damage to the item.

  • Without an unboxing video, we will not be able to verify claims or offer any resolution.

  •  
  • Resolution for Verified Damage

      • A replacement, or A store credit for the same value (based on availability).

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